Business Letter Writing

Business Letter Writing: Confirmation Letter

The Superb Furniture
Ahmad Yani Street Number 42, Singaraja, Bali

Phone : (0362) 123987, Fax : (0362) 543345

Email: superbfurniture@gmail.com

April 30, 2014

Manik Purnami

Purchasing manager

WAO Finance

Gatot Subroto Street Number 15

Denpasar, Bali

Dear Mrs. Manik:

This is to confirm the order you placed on April 1. According to our records, you ordered 6 executive chairs, 1 oak computer desk, and 4 black aluminum Businessmate desks. You requested that the chairs and the oak computer desk be assembled in our shop.

Your delivery is scheduled for the morning of the 15th.

If you see any errors, please contact us right away. We strive to provide flawless products and service.

We are pleased to have the opportunity to serve your office furniture needs.

Yours sincerely,

Raka Budiarsana

Sales Manager of Superb Furniture

Business Letter Writing: Claim Letter

                                                                WOA Finance                       

Gatot Subroto Street Number 15, Denpasar, Bali

Phone: (0361) 098890, Fax: (0361) 123321

Email: woafinance123@gmail.com

May 10, 2014

Raka Budiarsana, Sales Manager

The Superb Furniture

Ahmad Yani Street Number 42

Singaraja, Bali

Dear Mr. Raka:

We have orders three kind of equipment from your company on April 1, 2015 they are 6 executive chairs, 1 oak computer desk, and 4 black aluminum Businessmate desks. But we are disappointed for some matters.

First, the late arrival of the 4 unit black aluminum Businessmate desks to our company, that item should arrived on April 15 but we receipted that items on April 20. Second, 1 unit of executive chair that we received does not match the order. Actually we do not expect this matter to happen.

Would you please kindly explain this problem. We hope we can solve this problem.

Yours truly,

Manik Purnami

Purchasing Manager

WOA Finance